All staff will abide by Literacy North Halton’s privacy statement and practices to ensure that all information gained in respect to learners, tutors, directors or staff members is kept confidential. Enquiries and complaints about staff handling of personal information should be referred to the Executive Director.

As a charitable, community-based organization, Literacy North Halton is committed to protecting your privacy. The personal information provided to Literacy North Halton by learners, volunteers, staff and others will be used to support the work of Literacy North Halton.

In order to offer services and to ensure safety and security to all participants, Literacy North Halton requires personal information from learners, in compliance with Ministry of Labour, Training and Skills Development requirements. Safeguards are in place to protect the privacy of all participants. Only authorized personnel have access to such information. Information is collected only for the purpose appropriate for a charitable, community-based literacy agency. Information is not sold or shared with third parties.

Literacy North Halton’s procedures and systems are designed to protect information from error, loss, and unauthorized access. Literacy North Halton assumes implied consent for collection, use and disclosure of personal information as it relates to the work of the agency. Literacy North Halton monitors compliance with applicable privacy legislation.

Staff, Board members, volunteers, and tutors are required to sign a confidentiality agreement which remains in effect during their tenure with Literacy North Halton.